Once installed, PEER Group products** must be activated using the License Manager. If the Activate Online option does not work for any reason (e.g, no internet access or an error occurred), you can generate an Activation Key on this page, then use it to activate manually.
1. On the computer where your PEER Group product is installed, from the Windows Start menu, go to PEER Group> ProductName + Version> License Manager.
- Do not click Activate from Another Computer, since the Activation Key will not work with this option.
- Click Activate Manually.
- In the dialog that appears, copy or take a screenshot of the number from the Computer Key field.
2. Here in this Activate Your License page:
- Enter the Computer Key you just copied from the License Manager.
- In the Computer Name field, enter a unique identifier for the computer/equipment where the license will be activated, such as the computer name. Do not use the computer’s IP address. This is used for tracking purposes.
- Click Activate. Copy the number that appears in the Activation Key field. Do not lose this number. Once an Activation Key is generated for a particular Computer Key, you cannot generate another.
3. On the computer where your PEER Group product is installed, return to the License Manager.
- Choose the Activate Manually option again, if the dialog has closed.
- Enter the Activation Key you just copied from the Activate Your License page then click Apply.
- Once the Status shows Activated, you are ready to use your product.
If you have any issues generating an Activation Key or activating manually, please log a support ticket.
**NOTE: Manual activation is available for the following products:
| Product | Version(s) |
| PTO | 7.0 or greater |
| EIB | 7.4 or greater |
| SECSIM Pro+ | 3.4 or greater |
If you need to manually activate an older version, please create a support ticket (https://peergroup.zendesk.com) and our support team can assist you.